Amantii SYM-XT BESPOKE Electric Fireplace

The Amantii SYM-XT BESPOKE Electric Fireplace (Symmetry Xtra Tall Bespoke) is a grand, statement-making fireplace designed for large residential spaces and commercial environments. Its extra-tall design and expansive viewing area revolutionize modern fireplace aesthetics, offering a bold and elegant centerpiece.

Engineered for both indoor and outdoor use, this fireplace features a clean, vent-free appearance with hidden airflow, ensuring a seamless and contemporary look. Its versatile installation options and standard sizing make it easy to integrate into any project at any stage.

Combining advanced technology with refined design, the SYM-XT-BESPOKE delivers realistic flames, ambient lighting, integrated sound, and smart controls. Whether for warmth or ambiance, it provides a luxurious experience that can be enjoyed year-round.

Specifications

• Type: Extra Tall Electric Fireplace
• Installation: Recessed or semi-flush mounted
• Usage: Indoor / Outdoor rated
• Heating Capacity:
  • 1465W / 5000 BTU (up to 400 sq. ft.)
  • Optional 220V: 10,240 BTU (up to 900 sq. ft.)
• LED Lifespan: 50,000 hours
• Flame Colors: Yellow, Orange, Red (5 settings each)
• Flame Speed: 3-speed motor control
• Lighting:
  • 11 uplighting colors
  • 13 ambient canopy lighting colors
• Ember Bed: Multi-color with auto-mixing capability
• Audio: Dual speakers with crackling fire sound
• Connectivity: WiFi & Bluetooth
• Controls:
  • Remote control
  • Smartphone app
• Ventilation: Front-flow heating with hidden vents
• Media Kit Included: Clear glass diamonds, black surround, remote
• Finish Option: Masonry trim option available

Key Features

• Extra Tall Design: Ideal for large rooms and commercial spaces
• Clean Face Display: No visible vents for a seamless modern look
• Indoor & Outdoor Use: Built for versatile installations
• Smart Connectivity:
  • WiFi app control for remote operation
  • Bluetooth audio streaming
• Fire & Sound Experience:
  • Realistic crackling fire sound
  • Dual high-quality speakers
• Custom Flame Effects:
  • Adjustable brightness and speed
  • Multi-color flame combinations
• Ambient Lighting System:
  • 13 canopy lighting colors
  • 11 uplighting options for enhanced visuals
• Smart Heating:
  • Programmable thermostat and timer
  • Auto mode maintains desired temperature
• Year-Round Enjoyment: Flames operate with or without heat
• Quiet & Reliable: Designed with industry-leading silent components
• Flexible Installation: Recessed or semi-flush with large viewing area

Maintenance

• Glass Cleaning:
  • Use a soft cloth with a non-abrasive cleaner
• Vent Care:
  • Keep front airflow and vents free from dust or blockage
• Media Maintenance:
  • Clean and adjust glass diamonds as needed
• Electrical Check:
  • Inspect wiring and connections periodically
• WiFi & App Updates:
  • Keep the mobile app updated for best performance
• Outdoor Care:
  • Follow installation guidelines and protect during extreme weather
• General Upkeep:
  • Ensure the unit remains clean and dry for optimal longevity

Warranty

• Coverage: 5-Year Manufacturer Warranty
• Includes:
  • Defects in materials and workmanship
  • Functional and electrical components under normal use
• Exclusions:
  • Improper installation or misuse
  • Environmental damage beyond recommended conditions
• Support:
  • Manufacturer assistance available for service and troubleshooting

Returns & Replacements

We offer a 10-day “buyer’s remorse” return policy.

• Unopened products can be returned within 10 days with no questions asked.
• Open or flown products may also be returned but must be in new working condition and are subject to approval.
• Opened boxes are subject to a 20% restocking fee.
• Shipping costs are non-refundable if the item is returned in working condition.

To qualify for a return, the product must:

1. Be in original condition
2. Include the packing slip, original packaging, and documentation
3. Have no scratches, marks, or blemishes
4. Have security tags still attached
5. Not be altered, sized, or modified

Returns that do not meet these conditions may not be accepted.

Damaged Box or Damaged Product:

If you receive damaged or incorrect items, contact Customer Support within 4 business days of receiving your shipment so the issue can be corrected.

If the package shows extensive box damage, refuse delivery and contact Customer Support immediately.

Support Email: support@smartnestplus.com

Refusal of Delivery

If a package is refused for delivery for reasons other than damage:

• The customer is responsible for the actual shipping charges incurred.
• Once the package is returned to the warehouse, a refund will be issued to the original payment method.
• The refund amount will be purchasing price minus the actual shipping cost.

Incorrect Shipping Address

If a package is returned due to an incorrect shipping address provided by the customer:

• The customer will be responsible for additional shipping charges.
• This applies even if the order originally qualified for free shipping.
• Reshipping requests will require a reshipping fee.

If the package is returned and the customer does not contact support, the order will be refunded to the original payment method.

Refund processing time: 10 days

Shipping & Delivery

Smart Nest Plus currently ships within the contiguous United States only.

We do not currently ship to:

• Hawaii
• Alaska
• Puerto Rico
• U.S. Virgin Islands
• International destinations

Free Ground Shipping

• Free ground shipping is available for qualifying orders over $4,999 shipped within the 48 continental United States.

International Shipping

• At this time, Smart Nest Plus does not offer international shipping.

Refused Deliveries

If a package is refused for reasons other than visible shipping damage:

• The customer will be responsible for all actual shipping charges incurred;
• Once the package is returned to our warehouse, a refund will be issued to the original payment method minus applicable shipping costs.

This policy applies even if the original order qualified for free shipping.

Incorrect Shipping Address

• Packages returned due to an incorrect address provided by the customer may be subject to additional shipping and handling charges.
• If a returned package is reshipped, the customer will be responsible for all reshipping fees, including orders that originally qualified for free shipping.
• If a refund is issued, actual shipping costs may be deducted from the refund amount.

Order Processing & Delivery Times

• Orders ship on business days only (Monday through Friday, excluding holidays).
• Orders placed before 12:00 PM EST and successfully verified may ship the same business day.
• Orders placed after 12:00 PM EST typically ship the next business day.
• Shipping timelines begin after the order has shipped and do not include processing time or the shipment date itself.
• Estimated delivery time is 5–10 business days.

Smart Nest Plus is not responsible for shipping delays caused by events outside of our control, including but not limited to:

• Weather events,
• Natural disasters,
• Carrier delays,
• Labor disputes,
• Supply chain interruptions,
• Acts of God,
• Technical failures, or
• Other unforeseen circumstances.

Promotional & Order Rights

Smart Nest Plus reserves the right to:

• Refuse or cancel any order.
  
• Modify or discontinue shipping promotions at any time.
• Cancel orders affected by pricing errors, fraud concerns, technical issues, or unauthorized activity.