Amantii TRU VIEW Bespoke Electric Fireplace

The Amantii TRU VIEW Bespoke Electric Fireplace is a premium three-sided electric fireplace designed to deliver a luxurious and immersive fire experience. Built for both indoor and outdoor installations, it combines cutting-edge technology with elegant design to create a stunning focal point in any space.

Developed through extensive research and meticulous craftsmanship, this fireplace offers realistic flames, instant heat, and customizable ambiance. Its versatile design allows for multiple installation options, including connecting multiple units to create a dramatic, large-scale feature.

With advanced WiFi and Bluetooth connectivity, users can control flames, heat, lighting, and sound from anywhere using a smart device. Whether operated manually, via remote, or through the mobile app, the TRU VIEW Bespoke ensures a seamless and intuitive user experience.

Specifications

• Type: 3-Sided Electric Fireplace
• Installation: Recessed or semi-flush mounted
• Usage: Indoor / Outdoor approved
• Available Sizes: 45”, 55”, 65”, 75”, 85”
• Heating Capacity:
  • 1465W / 5000 BTU (heats up to 500 sq. ft.)
  • Optional 220V: 10,000 BTU (heats up to 1,000 sq. ft.)
• Temperature Range: 59°F – 82°F (15°C – 28°C)
• Flame Control: Adjustable brightness and speed
• Ember Bed: Multi-color with auto-mixing options
• Lighting: LED system (50,000-hour lifespan)
• Audio: Dual built-in speakers
• Connectivity: WiFi & Bluetooth
• Controls:
  • Manual control panel
  • Remote control
  • Mobile app
• Ventilation: Front-flow heating with hidden vents
• Finish Options: Reduced trim kit, masonry trim option
• Media Included: Real glass media (additional kits sold separately)

Key Features

• Three-Sided Viewing Design: Creates a panoramic flame experience
• Custom Installation Options:
  • Fully recessed or semi-flush
  • Connect multiple units for larger displays
• Smart Control System:
  • WiFi-enabled mobile app control
  • Programmable schedules, temperature, and lighting
• Bluetooth Audio:
  • Built-in speakers for music streaming
  • Pair directly with your smartphone
• Fire & Sound Experience:
  • Realistic crackling fire sound
  • Audio can be turned ON/OFF
• Advanced Heating:
  • Instant heat with programmable thermostat
  • Smart room temperature control
• High Efficiency LED:
  • 50,000-hour lifespan
  • Energy-efficient performance
• Custom Flame & Lighting Effects:
  • Adjustable flame speed and brightness
  • Thousands of ember bed color combinations
• Quiet Operation: Built with industry-leading silent components
• Clean Modern Design:
  • Hidden venting system
  • Large viewing area with minimal trim

Maintenance

• Glass Cleaning:
  • Clean with a soft cloth and non-abrasive cleaner
• Vent Maintenance:
  • Keep front airflow and hidden vents free from dust
• Media Care:
  • Clean and rearrange glass media as needed
• Electrical Inspection:
  • Periodically check wiring and connections
• App & Connectivity:
  • Update mobile app for optimal performance
• Outdoor Use Care:
  • Protect unit from extreme weather when not in use
• General Care:
  • Ensure the unit remains dry and free from debris

Warranty

• Coverage: 5-Year Manufacturer Warranty
• Includes:
  • Manufacturing defects
  • Electrical components and performance issues under normal use
• Exclusions:
  • Improper installation or misuse
  • Damage due to environmental exposure beyond recommended use
• Support:
  • Manufacturer support available for service and troubleshooting

Returns & Replacements

We offer a 10-day “buyer’s remorse” return policy.

• Unopened products can be returned within 10 days with no questions asked.
• Open or flown products may also be returned but must be in new working condition and are subject to approval.
• Opened boxes are subject to a 20% restocking fee.
• Shipping costs are non-refundable if the item is returned in working condition.

To qualify for a return, the product must:

1. Be in original condition
2. Include the packing slip, original packaging, and documentation
3. Have no scratches, marks, or blemishes
4. Have security tags still attached
5. Not be altered, sized, or modified

Returns that do not meet these conditions may not be accepted.

Damaged Box or Damaged Product:

If you receive damaged or incorrect items, contact Customer Support within 4 business days of receiving your shipment so the issue can be corrected.

If the package shows extensive box damage, refuse delivery and contact Customer Support immediately.

Support Email: support@smartnestplus.com

Refusal of Delivery

If a package is refused for delivery for reasons other than damage:

• The customer is responsible for the actual shipping charges incurred.
• Once the package is returned to the warehouse, a refund will be issued to the original payment method.
• The refund amount will be purchasing price minus the actual shipping cost.

Incorrect Shipping Address

If a package is returned due to an incorrect shipping address provided by the customer:

• The customer will be responsible for additional shipping charges.
• This applies even if the order originally qualified for free shipping.
• Reshipping requests will require a reshipping fee.

If the package is returned and the customer does not contact support, the order will be refunded to the original payment method.

Refund processing time: 10 days

Shipping & Delivery

Smart Nest Plus currently ships within the contiguous United States only.

We do not currently ship to:

• Hawaii
• Alaska
• Puerto Rico
• U.S. Virgin Islands
• International destinations

Free Ground Shipping

• Free ground shipping is available for qualifying orders over $4,999 shipped within the 48 continental United States.

International Shipping

• At this time, Smart Nest Plus does not offer international shipping.

Refused Deliveries

If a package is refused for reasons other than visible shipping damage:

• The customer will be responsible for all actual shipping charges incurred;
• Once the package is returned to our warehouse, a refund will be issued to the original payment method minus applicable shipping costs.

This policy applies even if the original order qualified for free shipping.

Incorrect Shipping Address

• Packages returned due to an incorrect address provided by the customer may be subject to additional shipping and handling charges.
• If a returned package is reshipped, the customer will be responsible for all reshipping fees, including orders that originally qualified for free shipping.
• If a refund is issued, actual shipping costs may be deducted from the refund amount.

Order Processing & Delivery Times

• Orders ship on business days only (Monday through Friday, excluding holidays).
• Orders placed before 12:00 PM EST and successfully verified may ship the same business day.
• Orders placed after 12:00 PM EST typically ship the next business day.
• Shipping timelines begin after the order has shipped and do not include processing time or the shipment date itself.
• Estimated delivery time is 5–10 business days.

Smart Nest Plus is not responsible for shipping delays caused by events outside of our control, including but not limited to:

• Weather events,
• Natural disasters,
• Carrier delays,
• Labor disputes,
• Supply chain interruptions,
• Acts of God,
• Technical failures, or
• Other unforeseen circumstances.

Promotional & Order Rights

Smart Nest Plus reserves the right to:

• Refuse or cancel any order.
  
• Modify or discontinue shipping promotions at any time.
• Cancel orders affected by pricing errors, fraud concerns, technical issues, or unauthorized activity.