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The D-RTK 3 Relay Fixed Deployment Version is a specialized relay unit designed exclusively for DJI Dock 3. It extends drone signal range in obstructed or challenging environments while providing precise RTK positioning data for high-accuracy flights. Powered via PoE and connecting directly to Dock 3, it ensures seamless setup and reliable transmission. This model currently operates solely in relay mode, with compatibility for Matrice 4 Series planned in future updates.
Specifications
- Compatibility: DJI Dock 3 (relay mode only)
- Future Compatibility: Planned support for Matrice 4 Series
- Connection: PoE-powered, connects to Dock 3 third port
- Operation Mode: Relay only (no base or rover modes)
- Function: Extends transmission range, bridges signals in obstructed environments
- Purpose: Supports high-accuracy RTK positioning for precision drone operations
Features
- Extended Transmission Range: Bridges signals to improve coverage in difficult environments
- High-Precision RTK Data: Provides accurate positioning for missions requiring centimeter-level precision
- Plug-and-Play Setup: Powered by PoE and connects directly to Dock 3 for easy deployment
- Exclusive Dock 3 Integration: Designed specifically for Dock 3, ensuring optimized performance
- Future-Proof: Matrice 4 Series compatibility planned in upcoming software/firmware updates
Maintenance
- Regular Inspection: Check physical connections and mounting integrity before deployment
- Firmware Updates: Ensure relay firmware is up-to-date for compatibility with Dock 3 and future Matrice 4 Series support
- Environmental Care: Designed for fixed deployment; protect from excessive dust, moisture, and direct impact
- Performance Monitoring: Confirm reliable RTK data transmission during operation
Warranty
- Covered under DJI standard warranty for defects in materials and workmanship
- Supports maintenance and troubleshooting via authorized DJI service centers
- Users responsible for shipping/service costs if outside warranty coverage
- Extended warranty options may be available separately
Returns & Replacements
We offer a 10-day “buyer’s remorse” return policy.
- Unopened products can be returned within 10 days with no questions asked.
- Opened or flown products may also be returned but must be in new working condition and are subject to approval.
- Opened boxes are subject to a 20% restocking fee.
- Shipping costs are non-refundable if the item is returned in working condition.
To qualify for a return, the product must:
- Be in original condition
- Include the packing slip, original packaging, and documentation
- Have no scratches, marks, or blemishes
- Have security tags still attached
- Not be altered, sized, or modified
Returns that do not meet these conditions may not be accepted.
Damaged Box or Damaged Product
If you receive damaged or incorrect items, contact Customer Support within 4 business days of receiving your shipment so the issue can be corrected.
If the package shows extensive box damage, refuse delivery and contact Customer Support immediately.
Support Email: support@smartnestplus.com
Refusal of Delivery
If a package is refused for delivery for reasons other than damage:
- The customer is responsible for the actual shipping charges incurred.
- Once the package returns to the warehouse, a refund will be issued to the original payment method.
- The refund amount will be purchase price minus the actual shipping cost.
Incorrect Shipping Address
If a package is returned due to an incorrect shipping address provided by the customer:
- The customer will be responsible for additional shipping charges.
- This applies even if the order originally qualified for free shipping.
- Reshipping requests will require a reshipping fee.
If the package is returned and the customer does not contact support, the order will be refunded to the original payment method.
Shipping & Delivery
Orders are shipped under FOB Origin, Freight Prepaid, meaning the seller pays the shipping cost while the buyer assumes responsibility for the goods once they leave the shipping point.
Shipping Coverage
Smartnestplus.com ships across the United States (excluding Hawaii, Alaska, Puerto Rico, and the Virgin Islands).
Free Ground Shipping
Free ground shipping is available for orders over $4,999 within the 48 continental U.S. states.
International Shipping
We ship exclusively within the United States and do not offer international shipping at this time.
- All duties, taxes, and import charges are the responsibility of the customer.
- Customers can contact support for specific international shipping quotes.
Refusal of Delivery
If a package is refused for delivery (unless due to shipping damage):
- The customer will be responsible for actual shipping charges incurred.
- Once the package returns to the warehouse, a refund will be issued to the original payment method minus shipping costs.
This policy helps reduce unnecessary shipping costs and allows us to offer competitive pricing.
Incorrect Shipping Address
Packages returned due to an incorrect address provided by the customer will be subject to additional shipping charges.
If the package is returned to our warehouse:
- A refund will be issued minus the actual shipping cost.
- Reshipping requests will require additional shipping fees, even if the original order qualified for free shipping.
Order Processing & Delivery Times
- Orders ship only on business days (Monday–Friday).
- Orders placed before 12 PM EST and verified will ship the same business day.
- Orders placed after 12 PM EST will ship the next business day.
- Shipping and delivery information will be shared after the order is placed.
- 2-Day and Standard Overnight shipping refer to business days only.
Shipping times do not include the day the order is shipped.
Delivery times may be affected by circumstances outside our control, such as natural disasters, strikes, or other unforeseen events.
Smartnestplus.com reserves the right to cancel or suspend shipping promotions if technical issues, unauthorized interference, or other disruptions occur.